Terms & Conditions
BOOKING TOURS AND/OR TRAVEL SERVICES WITH LET’S DO CUBA IS SUBJECT TO THESE TRAVEL TERMS AND CONDITIONS. PLEASE READ CAREFULLY!
Let’s do Cuba is a DBA of Unlimited Travel Services LLC, a Texas USA Limited Liability Corporation. The purchase of any travel services offered by Let’s do Cuba constitutes a contractual arrangement between you and Unlimited Travel Services LLC, and represents your acceptance of the Terms & Conditions set out herein. Please ensure that you read carefully and understand these Terms & Conditions prior to booking. You are advised to check on the Let’s do Cuba website at http://www.letsdocuba.net/ to request the latest version of the Terms & Conditions prior to booking your travel.
Service Fee and Final Payment
A non-refundable service fee of $275 per person per travel itinerary is required for Let’s do Cuba to begin tailoring your trip. Let’s do Cuba accepts payment made to Unlimited Travel Services LLC via Check, Bank Transfer, and, for an additional fee by our on-line credit card service. Your booking is not confirmed and payment is not deemed made until the service fee is received and funds deposited and cleared by Unlimited Travel Services LLC’s financial institution. Your reservation will be automatically canceled if your payment is not cleared by Unlimited Travel Services LLC’s financial institution. Service fees are required at time of booking to hold or to confirm space for you. Payment of the service fee indicates you have read and accepted these Terms and Conditions.
Please review and verify your booking invoice and your final travel itinerary thoroughly and contact Let’s do Cuba immediately if anything appears to be incorrect or incomplete, as it may not be possible to make changes later. Let’s do Cuba cannot accept responsibility if we are not notified of inaccuracies within 5 days of sending out your invoice and/or your itinerary. In the case of billing errors, Let’s do Cuba reserves the right to re-invoice you with correct pricing.
To assure your reservations, final payment in full for your travel is due 90 days prior to your departure date. If final payment in full is not received by the due date, your reservation may be canceled and your service fee, including any airfare deposits (including applicable fees), will be retained by Let’s do Cuba. Let’s do Cuba is not responsible for canceled land and/or air reservations in the event payment is not received in full by the final payment date. Payment in full is required at time of booking for reservations made within the final payment date of your travel and your date of departure (in most cases other than those specified in writing by Let’s do Cuba, within 90 days of departure).
Booking Cancellations & Changes Fees:
Your service fee of $275 per traveler is non-refundable, but is transferable. If your booking cancellation or travel date change request is received by Let’s do Cuba at least 30 days prior to your original the date of departure, you may transfer your service fee to another available travel date departing within 6 months of your original departure date, or to another traveler of your choosing who will travel within 6 months of your original date of departure, for a per person change service fee of $100.00.
Changes or cancellations made to services by third party providers, including for airfare, lodgings, ground transportation, and pre-paid events and activities, are subject to the changes, cancellation and fee policies of those third party providers. Let’s do Cuba shall make a good faith effort to achieve your changes or recover your funds, but makes no warranty on the transferability or recoverability of funds or fees already paid to third party providers for your travel. You waive all liability for Let’s do Cuba for such third party services.
If a booking cancellation is received by Let’s do Cuba after the final payment date of your travel, your non-refundable service fee, and all monies paid by you to Let’s do Cuba will be retained.
You shall be responsible for any and all costs due to changes to airline tickets already purchased for your trip charged by the issuing air carrier in addition to the change service fee charge by Let’s do Cuba.
Let’s do Cuba does not require but strongly urges all our clients to purchase a trip interruption and cancellation insurance policy from a reputable provider that specifically provides coverage for Cuba.
Air travel purchased through Let’s do Cuba is via independent operators that are not owned, managed or operated by Let’s do Cuba. Your airline ticket is a contract between you and the air carrier only, even if you purchase the ticket through Let’s do Cuba. You waive all liability for Let’s do Cuba for such air services.
Let’s do Cuba is not responsible if an airline cancels, reschedules, or delays a flight for any reason. After airline check-in, you must work with the airline directly to reach your destination or to make any alternate arrangements including amendments to return services. Please be aware airline fees often apply for modifications to air schedules not related to airline imposed flight cancellations, reschedules or delays. These fees will be payable to the airline directly at time of request. If you miss your departure flight or connection, it is your responsibility to work with the airline on which you are ticketed to reach your destination. No refunds will be provided by Let’s do Cuba for portions of trips missed due to canceled, rescheduled or delayed flights after airport check-in, nor is Let’s do Cuba responsible for any additional expenses you may incur prior to joining your trip if you miss your departure flight or flight connection.
If you are traveling to Cuba from the United States, you shall make your own round-trip flight arrangements between your point of origin in the United States of America and your point of departure from the United States to Cuba. In all cases, whether your travel originates from the United States of America or another country, your flight plans must include adequate layover time in order for you to meet the flights to and/or from Cuba. Let’s do Cuba will not be responsible for any loss resulting from delays, cancellation or changes in international gateways, itineraries or travel dates to and/or from Cuba. We recommend that you do not purchase airline tickets with high penalty charges for changes.
Under the Secure Flight Program enacted by the U.S. Department of Homeland Security, the Transportation Security Administration (TSA) requires airlines to collect information from you for the purposes of watch list matching. TSA may share information you provide with law enforcement or intelligence agencies or others under its published system of records notice. At time of booking a vacation with air reservations, Let’s do Cuba will collect the required information and add it to your air booking to pass to the airline(s) for the Secure Flight Program. The information includes full name, date of birth, gender and redress number (if available). Failure to provide the required TSA information at time of booking will result in the loss of confirmed flights and airfare price as information is required for ticketing. Rebooking lost airfare is subject to schedule availability at time of rebooking and may result in alternate flight schedules and/or increases in airfare price. Any increase in airfare price is payable by you.
Cuba requires aircraft cabin insecticide treatment for in-bound foreign flights. For more information about aircraft disinfection requirements, please visit http://ostpxweb.dot.gov/policy/safetyenergyenv/disinsection.htm
Let’s do Cuba reserves the right to accept or reject any tour participant and to remove, or otherwise deny service to any participant whose conduct is deemed incompatible with the interests of Let’s do Cuba and/or the public-at-large. Let’s do Cuba will not refund or cover any cost or expenses incurred for termination of travel arrangements due to unacceptable behavior. Examples of unacceptable behavior include but are not limited to engaging in actions that are illegal under United States of America, International, or Cuban law, and/or inducing or inciting Let’s do Cuba staff and/or contractors to engage in actions that are illegal under United States of America, International and/or Cuban law, and any actions that may be deemed to constitute a threat to the safety and well-being of other persons or property.
Travelers Who Need Special Assistance on Tours:
You must report any status, condition, or disability requiring special attention while on tour to Let’s do Cuba at the time your reservation is made. Such special status, condition, or disability may include dietary restrictions, physical disability, or religious requirements. Let’s do Cuba will make reasonable attempts to accommodate the special needs of all travelers, but is not responsible in the event it is unable to do so, nor responsible for any denial of services by air carriers, hotels, restaurants, or other independent suppliers. Let’s do Cuba cannot provide individual assistance to a tour participant for walking, dining, getting on and off vehicles, ships and other transportations, or other personal needs. Let’s do Cuba strongly recommends a qualified and physically able companion must accompany travelers who need such assistance. All travelers with Let’s do Cuba are subject to the Participation clause above.
Not all sightseeing stops/sites accommodate wheelchairs and some locations and sightseeing activities require extensive standing, sitting or walking, sometimes on unpaved or cobblestone streets. Let’s do Cuba is not responsible for any missed activities due to a participant’s inability to participate with the group.
The Americans with Disabilities Act is only applicable within the United States and facilities for disabled individuals are limited outside its borders.
Please be aware that during your participation in travel organized by Let’s do Cuba, certain risks and dangers may arise beyond our control, including but not limited to: the hazards of traveling in undeveloped areas; travel by boat, train, automobile, aircraft, or other means of transportation; forces of nature; political unrest; acts of lawlessness or terrorism; and accident or illness in remote regions without means of rapid evacuation or medical facilities.
Let’s do Cuba will not have liability regarding provision of legal assistance and/or medical care or the adequacy of any such assistance or care that may be rendered during your travel. While Let’s do Cuba will use its best efforts to ensure that adequate measures are taken, by agreeing to participate in travel and/or optional excursions you agree that you will hold Let’s do Cuba harmless regarding any provision of legal assistance and/or medical care or the adequacy of any assistance or care rendered. Let’s do Cuba is not responsible for such risks and dangers that may arise beyond our control. Payment of your service fee indicates you accept these risks and dangers and agree to hold Let’s do Cuba harmless for such.
Visas & Passports:
For travel direct from the United States to Cuba, Let’s do Cuba shall purchase and provide you Cuban visa(s) at your expense prior to your departure date. For travel to Cuba via third countries, visas for travel to Cuba shall be obtained by you at the time of airline check-in at your point of departure to Cuba. It is your responsibility to comply with all visa regulations.
For all other travel outside of Cuba, you are responsible for obtaining and paying for all visas and entry documents, for meeting all health and other requirements, and for any documents required by the laws, regulations, orders, and/or requirements of the countries you will visit.
Non-U.S. citizens must consult with appropriate jurisdictional consulates to determine if any visas are needed; you are responsible for obtaining all visas and entry documents independently. Let’s do Cuba is not responsible for providing you with specific visa and passport information or documentation, for any fees associated with obtaining these documents, and Let’s do Cuba cannot accept liability for any passenger refused entry onto any transport or into any country due to failure of the passenger to carry correct documentation.
All passengers traveling internationally are required to have a valid passport. Most countries require that the passport be valid for at least six (6) months beyond the conclusion of your trip. It is recommended you have a minimum of three blank pages in your passport when traveling, as many countries require blank pages. Multiple-entry visas are required for some vacations. It is your responsibility to verify all visa and passport requirements. Let’s do Cuba strongly recommends that all travelers carry with them a legible photocopy of their passport photo/information page.
Photographs or Pictures:
Photographs or pictures appearing on the web site www.Letsdocuba.net and in any printed materials provided by Let’s do Cuba should be used solely as an indication of facilities and attractions. Actual facilities and attractions may vary according to itinerary. Maps shown on the website and any other pages are current at the time of printing and may not reflect the actual routing should the itinerary change.
Travel License to Cuba for U.S. Persons:
If you are a person subject to the jurisdiction of the United States of America traveling to Cuba, including any United States citizen and/or resident thereof, you must provide Let’s do Cuba with a signed and executed Cuba Travel Affidavit pursuant to U.S. Department of the Treasury Cuban Assets Control Regulations for travel to Cuba under General or Specific License as published by the Office of Foreign Asset Control (OFAC).
For up-to-date information regarding your eligibility to travel to Cuba under General or Specific License consult the latest information and regulations published by OFAC at http://www.treasury.gov/resource-center/sanctions/Programs/pages/cuba.aspx.
Let’s do Cuba shall provide you with documentation of your licensed travel to Cuba. You must retain that document for up to five (5) years for OFAC compliance.